The selected candidate will be required to attend and respond to customers’ calls relating to their problems and queries.
He/ She will need to co-ordinate with the Project Team and Engineers to get the problem resolved to the satisfaction of the customer.
He / She will be an important member of our Service Delivery Team responsible for IT Service delivery at our large customer sites.
The Key Results areas will be Customer satisfaction, call closure norms like Response time / Resolution time etc.
Company: Progressive Infotech Pvt Ltd.
Experience: 0-1 Years
Location: Delhi/NCR, Noida
Education:UG – B.Tech,B.E. – Any Specialization,PG – MBA,PGDM – Information Technology
Candidate should be B.Tech+ MBA (IT/Operations)
The candidate must have excellent communication skills and strong customer handling skills
Interested candidates can directly come for interaction. Need to carry their cv.
Apply To: aditi.mahajan@progressive.in
Management Trainee
