Technical Support on basic operational or maintenance of Networking products like computer routers, modems
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Company Name: Microland Limited
Experience:0 – 2 years
Location: Bangalore
Education:UG – B.E, B.Tech - Any Specialization,BCA – Computers,B.Sc – Any Specialization,BBM – Any Specialization, B com – Commerce, BBA – Management,PG – MBA – Any Specialization,MCA – Computers
Desired Profile:
Graduate fresher’s like BCA,BSc, BHM, BBM, BCom, BA, BBA, Diploma holders and ITI,10+2 (with min 1 year any domain experience) pursuing graduation, backlogs in graduation, awaiting results.
Note: Please carry this call letter to enter the premises between 10am and 6pm for the interview.
Apply Directly to:
o_shruthibc@microland.com
Technical Support Networking - Microland
