Company Name:Prudential Process Management Services (I) P L
• To provide customer service to both internal and external customers
• Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets
• Act as a good team player, supporting colleagues, sharing information and offering assistance when required
• Understand the different areas of operations within PPMS and propagate Pru values
• Act as a facilitator in cross training and also get cross trained in other product and transaction types, once such opportunities are presented
• Provide guidance and training to other members of staff, as appropriate, to improve quality results and experience levels
• Maintain and implement personal development plan in partnership with immediate manager
• Identify, facilitate and implement process improvement ideas to improve efficiency.
• Keep own knowledge up to date in relation to servicing/processing /compliance activities
Desired Candidate Profile
Skills/Experience required:
Graduate
Basic knowledge of computers
Good communication skills
Basic analytical skills
Problem solving skills
Customer Service Orientation
High on initiative
Team player
Willing to work in shifts
NOTE: If the described job suits your requirement , kindly walk in between Monday to friday between 10.00 am to 4.00 pm on below mentioned address:
Company Profile:
Prudential Process Management Services (PPMS - Mumbai) is a wholly owned subsidiary of Prudential Plc. Prudential, through businesses in Europe, Asia, and the United States, provides retail financial products, services and fund management options to customers. Established in 1848, today Prudential is a leading international financial services company with some 21 million customers, policyholders and unit holders and more than 27,000 employees worldwide. In UK, Prudential is a leading life and pensions provider having over seven million customers.
Prudential Plc's service centre in Mumbai (PPMS) - went live on 30 May 2003. Prior to the launch of our Mumbai centre, Prudential already has had business interests in India through two joint venture partnerships with the Industrial Credit and Investment Corporation of India Bank Limited (ICICI). Historically, Prudential has enjoyed a strong commercial presence in India.
PPMS has been set up to function as an integral part of Prudentials service operations- to enable support to the various financial products and services that are offered to customers. PPMS functions in the following areas: Customer Services, Risk Management, Knowledge Services, Human Resources, Information Technology and Finance. PPMS aims to replicate the same quality, productivity and cost-efficiency that have been largely responsible for the global success of Prudential. We are committed towards investing in people and help them bring out their best, which in turn helps us, provide excellent services to our customers and thereby superior financial returns.
Experience:0 - 5 Years
Location:Mumbai, Mumbai Suburbs
Education:UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Role:Associate/Sr. Associate -(NonTechnical)
walkin date:Monday to friday
timing:Monday to friday
Executive Name:Ikmeet Arora
Address:
Prudential Process Management Services (I) P L
Prudential PMS India P Ltd, Central Avenue
Hiranandani Business Park Powai
MUMBAI,Maharashtra,India 400076
Email Address:ikmeet.arora@prudential.co.uk
Telephone:91-22-66787000
Associate/Sr. Associate -(NonTechnical) - Prudential Process Management Services (I) P L - Mumbai
