Customer Care Executive- Ranchi (No B.Tech / B.E.)
• Report to the Team Lead / CSM.
• Resolve customer queries and issues.
• Ensure quality of services delivered.
• Escalate customer issues for quick resolution.
• Crowd / Queue Management
• Assist in Co-ordination with Vendors for preventive maintenance of Non-IT Assets
• Coordinate with Admin, IT & Non-IT Department for necessary support services.
• Responsible for wait period SLA Compliance.
Positions available at Ranchi
Experience: 0 - 4 Years
Location: Ranchi
Education:
UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,BDS - Dentistry,BHM - Hotel Management,BVSC - Veterinary Science,LLB - Law PG - Any PG Course - Any Specialization,Post Graduation Not Required,MBA/PGDM
Desired Candidate Profile
Desirable- 0 -4 yrs experience in customer service delivery in a front office environment.
Freshers with exceptional drive to succeed may also apply.
Desired Candidate Profile
Excellent Communication and presentation skills
Good Personality with leadership
People management skills
Good communication and interpersonal skills
Proficient in English and regional language
Computer savvy-good in MS Office
Computer proficiency with high typing accuracy
Capability to manage customer and services oriented processes
Positions available at Ranchi, Candidates willing to relocate to ranchi can apply for this position
CMC Limited is a leading IT solutions company and a subsidiary of Tata Consultancy Services Limited (www.tcs.com)kindly visit our web-site at www.cmcltd.com.
Address:
CMC Ltd
CMC House 28 Camac Street
KOLKATA,West Bengal,India 700016
Mail ur CV to:
cmcjob.er@cmcltd.com
Customer Care Executive at CMC
