# Handling of Inbound and outbound calls.
# Handling of Walking Customers.
# Respond to Customers Inquiries.
# Taking Care of outbound and inbound courier.Its follow-up,tracking ETC.
* Scrutinize the call and direct it to respective department or employee.
* Greet the walking customers & channel partners to build strong customer relationship.
* Takes & delivers messages.
* Update and maintain the Customers/Channel partners database.
* Co-ordination with respective department to route the walking customers like new purchase,technical queries/problem.
* The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service.
* As the first point of contact for most clients, endeavor to answer telephone inquiries in an efficient,friendly and professional manner.
* Accomplish the assigned task in time bound and efficient manner which are ad-hoc in nature.
Location : Pune
Experience: 0 to 2 yrs.
Education: (UG - Any Graduate) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Keywords : Quick Heal Technologies,front office job,front office jobs,hiring jobs,jobs hiring,job opportunities,walkin interview in pune,pune walk in,walkin pune,walkin interview pune,www.fresherslive.com
Desired Candidate Profile:
* Excellent verbal and written communication skills
* professional presentation skill
* customer service orientation
* information management
* organizing and planning
* attention to detail
* reliability
* stress tolerance
* knowledge of customer service principles and practices
* Pleasant phone voice with proper grammar spoken
* Multi-tasking
Walk in date : 15 th Feb to 25 th Feb 2012.
Address:
Quick Heal Technologies Pvt Ltd.,
1 st Floor Sai Narayan Appt.,
opposite to Patrakar Bhavan,
Navi Peth ,Ganjwe chouwk LBS road,
Pune.
Front Desk Exec at Quick Heal Technologies
