Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.
Perform all other assigned duties, and adhere to Novotel Bangalore Techpark’s standards of performance, appearance, and conduct.
Responsible for providing courteous and competent services to the guests.
Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager
Provide effective support to the team to enable them to provide a range of effective and efficient services.
Respond to guest’s queries by resolving issues in a timely and efficient
manner to ensure customer satisfaction.
Location : Bengaluru/Bangalore
Experience : 0 - 2 Year
Education : UG - BHM, Graduation Not Required
PG - Any PG Course - Any Specialization, Post Graduation Not Required
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Company Profile:
Accor is a major global group and the European leader in hotels. Accor operates in nearly 100 countries with 150,000 employees, and has over 40 years of expertise in the hospitality businesses. Accors' plan for the growth of its network in India is to ensure that the sub continent remains at the forefront of the company's expansion plans. We currently operate eight hotels throughout India and further 90 hotels are committed to development in 15 cities throughout India till 2015. From budget to luxury, all over the world Accor hotels' brands are constantly reinventing their concept to satisfy the needs and expectations of business and leisure customers alike. The Group's hotel operations include about 15 complementary brands - from luxury to budget that are recognized and appreciated around the world for their service quality including Sofitel, Pullman, Novotel, , Mercure, ibis, and Formulahotels.
Ibis-Novotel Bengaluru Techpark Scheduled to open later this year, the 547 room Ibis-Novotel hotel combo (consisting of a 215 rooms Novotel and a 332 rooms Ibis), will be the ideal choice for business and leisure travellers in Bangalore. This hotel combo is designed to provide complete solution to the guests and cater to every need of a discerned traveller. This is the first of Accors' hotel combo projects in India which will set a benchmark for other projects of this kind.
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Bell Associate at Accor
