• This position acts as an interface between the mall management and the internal & external customers.
• Incharge & supervision of Information Desk, Food Court, Car Parking, Security, House Keeping, Maintenance etc.
• Shall devise systems and procedures to ensure customer’s delight.
• Introduce measures & facilities in the mall to improve customer experience.
• Dealing with issues and responding to complaints & grievances.
Location : Bengaluru/Bangalore
Experience : 0 - 5 Years
Education : UG - BHM - Hotel Management, Diploma - Hotel Management
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Desired Profile:
• Strong customer service orientation.
• Should be a team player with good communication and negotiation skills.
• Experience in 5 Star Hotels would be preferred
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Company Profile:
K RAHEJA CORP is one of the leaders in Real Estate Development, having diverse interests in Retailing & Hospitality businesses. Established in 1956, over the five decades, K Raheja Corp has undergone a major transition from a real estate developer to a well diversified corporate. We have embarked on major growth plan in the areas of Real Estate Development, Hotels, IT Parks, Shopping Malls, Industrial Infrastructure & Logistics and Business Centres.
A wholly owned subsidiary of K Raheja Corp., Inorbit Malls (India) Pvt. Ltd. has been committed towards creating celebratory environments in India, since its inception in 2004.
Inorbit Mall – A complete shopping destination offering an international experience, which is truly exhilarating. The constant endeavor of our team to create a million experiences has helped it bag 27 awards, including Mall of the year award for consecutive years. Its superior design, formidable operations and excellent retail mix has made it the most sought after destination in the country today. Keeping its commitment to be the finest chain of malls in Asia and set benchmarks in retailing, Inorbit Mall is expanding to Hyderabad, Bangalore, Pune and other cities across India.
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Customer Care Exec at K RAHEJA CORP
