Validation of customer orders by making outbound calls to customers.
Supporting field teams and Front office teams on the queries.
Providing/updating customers on status of the orders via calls and emails.
Updating/Interrogating multiple client systems.
Location : Mumbai
Experience : 0 - 2 Years
Education : UG - B.Sc, B.A, Diploma - Computers
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Desired Profile :
0-2 Years of back office experience in International telecom / Broadband industry preferred.
Knowledge of provisioning, order entry in Telecom will be advantageous.
Good general knowledge and awareness of the Telecom trends.
Knowledge of Mobiles/DSL/broadband/PSTN technology.
Graduates in Arts / science.
Diploma in EEE / ECE.
Diploma / Courses in Computer Science.
Excellent written communication and comprehension of English language is Critical.
Good Typing skills with knowledge of basic MS Office Applications are mandatory.
V&A assessment is a mandatory for all candidates**.
Company Profile:
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited). Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange.
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Order Management Exec at Tata Communications
