To deliver support to end users in the organization about how to use various types of software programs efficiently and effectively for business objectives.
Responds to inquiries and request for assistance with the organization's computer systems,applications or pc's over the phone,email and instant messaging platform
identifies problems,troubleshoots and provides advice to assist users
Coordinates with other IS area to resolve problems if necessary
be the applications expert to support several applications to several groups of users
Assist the support manager in improving the process of providing users-core support
Requirements:
minimum diploma or degree in computer science or information technology with atleast 1year experience in IT Call center or helpdesk
Good analytical skills in solving PC applications problems
basic or intermediate working knowledge of networking on windows platform,Web/Shell Programming and Firewall Experience will advantageous
fresh graduates with good networking knowledge are also welcome to apply with some basic networking knowledge.
proficiency in MS Office applications
must know English and Japanese
Location : Singapore
Experience: 0 to 1 yrs
Education: (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile:
DISYS is an ISO 9001:2008 certified IT staffing and consulting company with core services in IT Staffing and Consulting, Finance and Professional Services, ERP Services, and Infrastructure Support Services. Our vision is to be a global business partner, delivering highest quality and most consistent services at the best value to clients worldwide.
Incorporated in 1994 as a certified Minority Business Enterprise, DISYS has posted an eight-year average of 50% growth per year and currently ranks as the sixth-fastest growing company in the staffing industry. DISYS is headquartered in McLean, Virginia, with offices and delivery locations worldwide in North and South America, Europe, and the Asia Pacific region.
CLICK HERE TO APPLY:
Helpdesk consultant at Digital Intelligence Systems
