1. As an Operations Associate, you will be focused on operations & customer service, working to help us provide an amazing experience to each and every player
He/She will be responsible for providing our players with an extraordinary game playing experience. He/She should ensure that our players' queries and/or concerns are duly addressed while our operational activities seamlessly provide our players the top notch playing experience the company wishes to deliver. You will be at the forefront of that effort.
You will be acting as the voice of the company and providing quality service our players responding to their queries by chat, email or even through a phone call, in the process helping solve the queries raised by our players.
You will work closely with several different teams like the product team, the technology team and the operations team to take all the necessary steps in addressing player concerns on the website in a timely manner.
You will be responsible for improvement in process/user experience and operations protocols and make our team more efficient.
You will be responsible to build good rapport with players by following up with them periodically to ensure that they are having a great time playing on the site.
Must be willing to work in shifts
Location : Mumbai Suburbs
Experience: 0 to 2 yrs
Education: (UG - Any Graduate - Any Specialization) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile:
Our Client is the first online company to bring games of skill with cash prizes to the large, yet under-served Indian users in a fun, lighthearted and friendly setting. We kicked off this ambitious journey in 2009 with India’s most popular card game – Rummy. Today, they are India’s largest online rummy site where millions of players visit us to play for free and for cash prizes. We are backed jointly by international venture capitalists and a hedge fund that has made significant investments in some of the most successful Internet companies in India.
CLICK HERE TO APPLY:
He/She will be responsible for providing our players with an extraordinary game playing experience. He/She should ensure that our players' queries and/or concerns are duly addressed while our operational activities seamlessly provide our players the top notch playing experience the company wishes to deliver. You will be at the forefront of that effort.
You will be acting as the voice of the company and providing quality service our players responding to their queries by chat, email or even through a phone call, in the process helping solve the queries raised by our players.
You will work closely with several different teams like the product team, the technology team and the operations team to take all the necessary steps in addressing player concerns on the website in a timely manner.
You will be responsible for improvement in process/user experience and operations protocols and make our team more efficient.
You will be responsible to build good rapport with players by following up with them periodically to ensure that they are having a great time playing on the site.
Must be willing to work in shifts
Location : Mumbai Suburbs
Experience: 0 to 2 yrs
Education: (UG - Any Graduate - Any Specialization) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile:
Our Client is the first online company to bring games of skill with cash prizes to the large, yet under-served Indian users in a fun, lighthearted and friendly setting. We kicked off this ambitious journey in 2009 with India’s most popular card game – Rummy. Today, they are India’s largest online rummy site where millions of players visit us to play for free and for cash prizes. We are backed jointly by international venture capitalists and a hedge fund that has made significant investments in some of the most successful Internet companies in India.
CLICK HERE TO APPLY:
