Maintain Customer focus at all times and respond to customers Enquiries (e-mails phone and fax) using the Best Practice guidelines.
Work within agreed service levels, striving to exceed customer expectations wherever possible.
Take ownership of queries and proactively follow through to resolution
Ensure all customers queries are investigated and resolved, escalating issues if appropriate, to the Team Manager
Only Graduates Can Apply
Diploma in Travel and Tourism preferred
Flexible to Work In Any Shifts
Date: 4th August 2012
Time: 11am to 3 pm.
Address - 11th Floor, Tower B, Unitech Cyber Park, Sec. 39,(Near HUDA City Center Metro Station) Gurgaon, Haryana - 122018,India
Location : Gurgaon
Experience: 0 to 1 yrs
Education: (UG - Any Graduate - Any Specialization) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile:
Launched in August 2006, Yatra is today ranked as the leading provider of consumer-direct travel services in India. Yatra.com has emerged as the most trusted travel brand in India and we were recently voted 'Most Trusted Branded of India' in the online travel category by Brand Equity, and also received the coveted "most preferred online travel company" award at the CNBC/Awaaz Consumer Travel Awards from the Hon Tourism Minister of IndiaSmt Kumari Shailja . Within this short span of time, Yatra has shown an impressive growth by currently posting average revenue of $60 million a month with a volume of over 10,000 tickets and 600 rooms a day. The company achieved a gross turnover of approximately US$500 million for FY 2011.
Walk in Date : Date: 4th August 2012
Time: 11am to 3 pm.
Address:
11th Floor,
Tower B,
Unitech Cyber Park Sec. 39 GURGAON,
Haryana,India 122018
Customer Care Exec Travel Process ( Only Freshers) at Yatra Online
