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Junior System Exec at IQ Backoffice India

IQ BackOffice, a leading finance and accounting BPO is now looking for Junior System Executive, for Night Shift.



PC desktop support in a Microsoft Windows environment
Remote Desktop Support using tools like RDP, Dame Ware.
diagnose and resolve technical hardware and software issue
Documentation of the ticket, progress, and resolution in the Help Desk system.
Infrastructure support including Active Directory and Outlook/Exchange Support and troubleshooting network connections and devices.
All follow ups with employees or team members will occur via email or telephone.
All other duties as instructed by Supervisor

Technical Skills:
Learn and properly use all Help Desk systems and software.
Have the ability to properly use email to contact and update all employees.
Must be able to learn quickly and adapt to changes.
Courses in Networking (CCNA/CCNP) preferred

General Expectations:
Must be willing to work in Night shifts ( 11 PM - 7 AM)
Provide detailed descriptions of any/all problems.
Maintain accurate records and follow up properly on all open issues.
Utilize the ticket system to learn and gain understanding to better resolve tickets in a timely manner.

If you find yourself suitable for the position, walk-in to the below mentioned address from 03.08.2012 between 9.30 AM and 12 PM, with your updated resume.

Venue: IQ BACKOFFICE INDIA PVT. LTD.
DP 110, 2nd Phase, Ambattur Industrial Estate, Chennai 600058
Landmark: Vavin Bus Stop, Adjacent to Altech Star BPO.

Location : Chennai
Experience: 0 to 1 yrs
Education: (UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)

Company Profile:
IQ BackOffice is a leading finance, accounting and human resources outsourcing company, offering 99.97% accuracy and up to 68% savings to companies around the globe. We deliver customized solutions for transactional activities such as accounts payable, accounts receivable and payroll, plus general accounting and financial statement preparation to create a complete finance and accounting solution.

IQ BackOffice is an Ayala Corporation company with offices in Los Angeles, California; Manila, Philippines and Chennai.We started as the Shared Services unit of the Ayala Group of Companies in the Philippines, and are one of Oracle Corporation's selected worldwide business process outsourcing partners.

Walk in Date : 03.08.2012
Timing : 9.30 AM and 12 PM

Email Address : malathia@iqbackoffice.com