1st Line IT support for customers in India.
Use remote tools for support and installations.
Knowledge on Database Management.
Knowledge on SQL
Server administration.
Content Checking and Virus software
Internet and Intranet server support experience
Ability to excel in own work and manage / train others
Follow process and procedures as detailed for customer issue resolution / escalation.
Location : Bengaluru/Bangalore
Experience: 0 to 1 yrs
Education: (UG - Graduation Not Required, B.Tech/B.E. - Any Specialization, Computers, Electronics/Telecomunication, Diploma - Any Specialization, Computers, Electronics/Telecomunication) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Desired Candidate Profile:
Good Communication skills.
Basics of SDLC (Software Development Life Cycle ).
Ability to articulate well and resolve issues remotely.
Technical Skills (Windows XP/NT/2000).
Basic trouble shooting knowledge on computers.
Good understanding of web application
Company Profile:
FirstPos Retail Soft Solutions is a software product company. It is a joint venture of Inapp Technologies and Roger Software (an US based company).It is a market leader in spa management software.te
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Technical Support Engineer- Fresher at FIRSTPOS RETAIL SOFTSOLUTIONS
