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Showing posts with label customer care manager. Show all posts
Showing posts with label customer care manager. Show all posts

Customer Care Manager - Ing Vysya Bank

Customer Service on front desk, DD/Pay Orders, Fund Transfers and General Queries.
Cross Selling for Investment Products such as Life Insurance, General Insurance, and Mutual Funds & Gold Coins.
Handling clearing, ensuring salary transfers, issuance of demand drafts, remittances, FD/RDs

Company Name: Ing Vysya Bank Ltd.


# Managing the functions of Retail banking operations, Particularly Cash management (according to customer requirements on daily basis).
# Managing vault limits & vault custodian.
# Physical verification of vouchers and create and maintain related records.
# Complete & accurate processing and Management of Payments.
# Strict adherence to RBI guidelines related to Payments and internal process circular/desk instructions/guidelines.

Experience: 1 – 3 Years
Job Location: Chandigarh

Required :

Good Communication Skills
Ability to build and maintain relationship

Apply Directly to:

shalini.chhabra@ingvysyabank.com
More Information....

Customer Care Manager - Ing Vysya Bank

Verification and accepting of customer requests and processing of the same/forwarded to the respective units
Attending all customer queries and resolution of the same
Internal communication with other units regarding customerComplaints & requests
Maintenance of undelivered items and ensuring the delivery of the same to respective customers
Accepting request for TD issuance, renewal, closure including deposit loans
Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines
Attending to any other customer queries.

Company Name: Ing Vysya Bank Ltd.


Experience:0 – 2 Years
Location:Anantapur, Hyderabad, Mumbai, Vijayawada
Education:UG – B.Sc – Any Specialization, B.A – Any Specialization, B.Arch – Architecture, BBA – Management, B.Com – Commerce, BCA – Computers, BHM – Hotel Management

Desired Profile:

Good Communication Skills
Basic understanding on banking sector will be an added advantage
Ability to build and maintain relationship

ELIGIBILITY CRITERIA:

Stream – Commerce / Arts / Science Graduates / BBM’s.
Candidates from technical stream need not apply.
Minimum 60% marks in 10th, 12th & Graduation (aggregate in 3 years of graduation) will be the criteria for short listing the application.
He/ She should have completed graduation in the year 2008 or after 2007 or previous year pass outs are not eligible.
He/ she should not be a post graduate.


Apply Directly to: smitha.bg@ingvysyabank.com


More Information....