Looking for Trainee Solution Engineer (TSE) & Solution Engineer (SE).
Location : Bengaluru/Bangalore
Experience: 0 to 2 yrs
Education: (UG - Any Graduate) AND (PG - Any PG Course)
Desired Candidate Profile:
Trainee Solution Engineer (SE) & Solution Engineer (SE) will provide assistance/accept ownership, troubleshoot, and resolve customer reported product issues and technical problems. Analyze new opportunities, presents technical issues to consultants and pulls together overall solution. Role: &bull Writes SOWS and solution proposals. &bull Contributes significantly to client satisfaction and interfaces with clients for new opportunities. &bull Works with limited guidance on deals/opportunities/projects within defined criteria. &bull Provides solutions to a diverse range of complex business problems. &bull Understand customer needs, translate them into solutions and price the solutions based on the market intelligence. Requirements: &bull Freshers or 1-2 yrs experience in handling any technical support process (Desktop, Networking, ISP, HP, Dell, Antivirus). &bull Presentation skills and customer handling skills required. &bull Creative problem solving skills and dedication to seek problem resolution &bull Good customer-relation skills and the ability to communicate intelligently and efficiently &bull Desire to learn new technologies, leadership techniques and networking best practices &bull Desire to contribute to a growing company and build new systems, processes or procedures &bull Strong verbal and written communications skills. &bull Certifications like CCNA & ITILv3 is a plus. &bull Basic Knowledge of Internet and Networking. &bull Knowledge on MS Excel & MS PowerPoint. & bull Willing to work beyond shift hours.
Company Profile:
MindLance, Inc. established in 1999, is a leading provider of e-business and technology services that assist clients to manage rapid changes in technology and achieve business objectives. MindLance delivers cost-effective solutions to Fortune 500 companies and was recently recognized as the 4th fastest growing IT Services firms in NJ by Deloitte and Touche.
#1 supplier to one of the largest global semiconductor company
#1 supplier to a top three global bank.
Exclusive offshore development partner to a top five global bank
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Trainee Solution Engineer at Mindlance India
